Reviews

Review of the Month

Just a quick thank you for providing transport for our Eastleigh District Cubs trip to Longleat on Saturday. We had a fantastic time and wouldn't of been able to do it without your help, support and cooperation.

Also, could you pass on our thanks to Kay, who was fantastic during the day and was very knowledgeable about Longleat and helped us enormously with timings and where to go when we arrived at the location.

 

Thanks Again

 

Eastleigh Cub Scouts

Job well done image

We are extremely proud of our Drivers!  See below what our customers think of our service.

 

Frazer Bridges was absolutely amazing!

Feed back from the John Colet tour

 

 'I am the leader of the Lancing Prep trip that went out last week and I’m writing to give feedback on Kay, our driver. She was extremely professional, punctual, safe and good with the kids at all times. She went over and above the call of duty. She was very adaptable and nothing was a problem, like when we had to factor in another stop to drop a child off at a service station to be picked up by his father on the drive home. She was brilliant from start to finish. Please thank her again on our behalf'

Many Thanks Lucy

 

'As I mentioned before I have run this trip for many years-since 1997 and so have had experience of numerous coach companies and numerous coach drivers. I have to say that our experience with Pegasus is up there with the best. The coach was perfect, including the access to coffee making facilities and all of the drivers so professional and courteous. Special mention must go to our main drivers Kay and Dennis. They were absolutely wonderful and a joy to work with. There is no doubt that their contribution to the trip ensured the success that it was. Please could you pass on my thanks to them and if we are lucky enough to be allocated your services again by Acorn (who booked you for us) please could they be our drivers again. I have passed this information on to Acorn, but just in case they don't express our thanks to you, I thought you should know'

Feed back from Kings School

 

 'I would like to thank you for all your help last week at such a difficult time for us all.  Both drivers were absolutely fantastic.  They were professional, polite and went out of their way to be helpful. I would be grateful if you could pass on our thanks'

Many Thanks Kim & Brian

 

 'Now that the event is over I just want to take this moment to thank you and your company for the sterling service you have provided us with. The bus was a delight to travel in and your driver was superb, very helpful and patient with our large group'

Many Thanks Talek

 

'I would just like to thank you for sending the two drivers today Mervyn and Ray what a couple of amazing gentleman.Nothing was too much bother, they were very professional and had a fantastic personality that had  us all feeling high spirited.These drivers were a huge asset to the company and if there are any monthly awards or drivers to be nominated for any form of recognition I amongst the rest of the party today would like to put Mervyn forwards for it'

   Many Thanks Karla

 

'We have just come back from a school trip where we used your coach company. We had Kay and Nick as our coach drivers. I just wanted to say how fantastic they were throughout the 2 days. They were extremely professional and they were both very approachable and made it an extremely pleasant trip. Should we do this trip again we would be very keen to have them drive us again'

         Feedback from Saint Georges School

 

“Frazer, our coach driver, was an excellent professional and very good with students and staff. It was a pleasure to work with him so please pass this onto the coach company”.

Feedback from John Wallis Academy, Paris/Disney Trip

 

Dear Pegasus Team (especially Bart, Michael, Kay and Derek)

 I am just emailing to sincerely thank you all for the flexibility, professionalism and patience you demonstrated with us this weekend during our delayed trip to the Euro Space Center. We truly appreciate the effort you put in to get us to our destination and understand that the logistical challenges surrounding our departure were not easy to solve. It is without doubt a testament to your company that you found a solution and managed to make it work. 

Please pass on our thanks to Michael and Kay in particular – I believe that Michael drove especially to meet us on the A30 in order that we could depart at a later time than planned. This made such a difference to the comfort of the students and was very reassuring to our parents – I suspect if we had tried to leave at 2am a large number of parents would have decided to stop their children from travelling.   Once again, thank you so much and we look forward to traveling with you again one day.

Dan Chapman - Assistant Principal (Deputy Director of Nexus and CSMS) - Camborne Science and International Academy

 

We just wanted to thank you very much for the excellent service we received from you from booking our coach for our Year 6 residential to the superb driver (Graham).  All the children and staff particularly commented how helpful and polite he was and I too noticed this when he arrived last Monday.  He had an almost impossible task trying to get the coach in to the school driveway, due to parents parked cars, but he managed and with a smile!  Thank you again and we look forward to booking with you again for the residential – same time next year!

Pippa Asprey - School Administrator - Leechpool Primary School

 

I would like to say how amazing our two coach drivers were from Pegasus Coaches (Frazer & Steve) were. They were so helpful and informative about what to expect during our long journey. They accommodated us so well if we need a toilet stop or wanted to be driven anywhere in Andorra. I felt totally safe with them behind the wheel driving the coach. They also worked so well as a team making sure each other was doing well during the long journey to make sure there were being as safe as possible and caring for our safety and well being.

Cox Green School Ski Trip

 

Just a quick note to thank you for providing a lovely day out for my residents and their families.  Although we were expecting Darren, Kate was in fact the driver and my residents all expressed how kind and friendly she was.  I would certainly recommend your firm to other scheme managers like myself as it was as problem free as possible.

Julie Tomkins, Group Leader, Private Hire Booking

 

The Coach Driver, Mervyn was absolutely brilliant throughout the whole weekend, always helpful and considerate at all times.  He was also an excellent driver.

Passenger Feedback, Just Go Holidays

 

"As I have been taking school trips for nearly 20 years, I know very well the importance of the coach and it's driver. I always insist on having Pegasus Coaches because I know I'll get a comfortable and reliable coach and a courteous driver who knows what they are doing."

Conn Anson-O'connell - King Henry School

 

"...just to let you know what a fantastic job Shane did for The Ongar Academy this week in France. Possibly the strangest Opal Coast itinerary he has ever come across but he made every effort to go out of his way to help us. His great humour and friendly personality was greatly appreciated by us and it has been a real pleasure to have him be our driver for the week. Please pass this compliment onto him as he truly is a credit to his profession and we were very thankful to have him this week."

Sam Díaz-Ward , The Ongar Academy

 

  "We were very happy with our drivers Richard and Gary who were fantastic with us and the students during the trip, and we would be very happy to travel with them again!"

Horndean Technology

 

Mervyn the driver was excellent!  The coach cleanliness was excellent as was the service provided.

Passenger Feedback, Just Go Holidays

 

"For the last 5 seasons, we have successfully used Pegasus Coaches on both our trips within the UK and abroad.  It's a brilliant family business that offers a more personal top of the range service both on the leasing of their coaches and customer service.  Pegasus Coaches provides an excellent professional service.  Their fleet of coaches have more than satisfied our clients for the last 3 seasons to date and we shall continue using them for as long as we can."

Alex & Nick Gregory - Southampton Away Travel

 

 I am pleased to confirm that your driver, Shane was completely professional in his approach to the week in Italy.  My job is always made a lot easier when I have people around me who are willing to work as a team in order to make an event a success.

Nigel Trebbeck, Holiday Rep

 

Pegasus are the best drivers that the group have ever had, all drivers were great, Gary and Kate brilliant!

Vicky Whalley, Pilton Community College

  

"...Ricky & Frazer were very entertaining funny and caring and made her trip an even more enjoyable and memorable one...I just wanted to let you know what an amazing job your staff have done on this trip. For a 14-year-old girl to mention the how much she liked the coach drivers they must be great guys to have made an impression on teenagers."

Kelly Hannen, Paris Trip

 

Well Done Pegasus Team!  Another Satisfied Customer :)

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